At Recruitee, we believe that great teams are built together. So we've made a cloud-based hiring platform to help teams work together on hiring their next members. Over the course of two years, Recruitee has grown from 30 beta users to over 4000 users worldwide – from startups like Usabilla and Hotjar, to corporates like Hudson's Bay and Greenpeace. With a customer base growing significantly every day, we need extra support in our Customer Success team.
Just another day at the Recruitee office....
From our office in Amsterdam, you will work with tools like Trello and Asana (to/do, tasks), Slack (company chat), Intercom (customer chat), and Groove (support tickets). As our product Guru you know the answers to all of our customer's questions. You are the voice of the company, their person to go to. They even miss you during your holidays. You are just the great support that they need!
What it comes down to
In your first 30 days: You will learn everything about our product and our customers. After this first months you have completed your onboarding, are "owning" all the tools we use and gained a lot of knowledge on our product, which makes it possible to help out customers by phone, over chat and through email.
In your first 90 days: You will learn a lot more about NPS and what this is really about. Together with the Customer Success Managers you will look into the onboarding processes and how you could take your job to the next level.
At the same time.....
What we offer
This is you
You will be working in our classy corner-office fulltime, where you show off your skills and inspire your team members all the time. You feel responsible for your customers and when they call our office; they will always ask for you. Not only because you are such a delightful person, but also because your advice assures them to make the right decisions to use their ATS tool in the right and most successful way. They are just lucky to have you!
Did this get your blood pumping?
We’re on a mission to create the best hiring platform around, and we won’t stop before we achieved this. Our team is highly dedicated to this mission. Are you feeling this? Join our team!