Customer Support Specialist - Dutch

  • Support
  • Amsterdam, Netherlands

Customer Support Specialist - Dutch

Job description

Recruitee is one of the fastest growing SaaS companies in the Netherlands, winner of the OnRec awards 2018 and current nominee for the Deloitte fast 50. With cool companies choosing Recruitee for their hiring, including; Vice, Hotjar, Greenpeace, Tiqets, and Usabilla we are making waves in the HR tech space and aim to be the best hiring platform and have the best service!


Our global customers 💙 our product, but sometimes they just need some support.

And this is where you come in! Whether it be questions on features, using certain tools or advice on how to use the boolean search bar. As our product Guru you know the answers to all of our customer's questions and relay them with ease in a friendly, positive way.

 

What you will do

  • Being responsible for the care of our Dutch customers and make them feel the recruitee love!

  • Join a brilliant, international team of 5, constantly looking to improve workflow and service 

  • You will provide our clients with flawless answers and great, friendly service whether it be over the phone or chat (majority)

  • Automatically gain a seat on the Product team (that’s all of us ;)) Providing your insight and feedback on Recruitee features &product, to ultimately make us the best hiring platform around!

Requirements

What you’ll bring to the team

  • 1+ years experience in a support role (SaaS or technical environment is a bonus!)

  • Top-notch communication skills

  • A true problem solver and want the best outcome for our customers

  • You are tech savvy and have no problem in relaying complex technical concepts in a simplified way 

  • You have an interest in digital products and are eager to join a SaaS Startup

  • Fluency in Dutch and English is required

What we offer

  • An ambitious startup with global ambitions, where you can be of a major influence on the growth and development of Recruitee (and, yourself!)

  • A generous training budget to develop yourself & your career

  • An energetic, international and super motivated team

  • A salary that's based on your level of expertise and experience in one

  • A great, informal work environment and location in THE coolest office space in Amsterdam on the Keizersgracht


Did this get your blood pumping?

We’re on a mission to create the best hiring platform around, and we won’t stop before we achieved this. Our team is highly dedicated to this mission. Are you feeling this? Join our team!

 

Recruitee is an Equal Opportunity employer.